Customer support agents
An agent that reads each customer email, looks up the account, runs the diagnostics, takes the fix, and replies — escalating to a human only when it genuinely should. Not a chatbot: a teammate with real tools.
We're a small studio of senior engineers. We build production AI agents that handle the busywork — customer emails, call reviews, reports, data entry — end to end, against your real tools. Not demos. Systems that run.
Every business has work that's important, repetitive, and a poor use of people. We find one of those, build an AI agent that does it against your real tools and data, and put it into production.
An agent that reads each customer email, looks up the account, runs the diagnostics, takes the fix, and replies — escalating to a human only when it genuinely should. Not a chatbot: a teammate with real tools.
Transcribe every sales or support call, score it against your playbook, and surface concrete coaching feedback automatically. Your managers stop spending evenings reviewing calls by hand.
The recurring reports, reconciliations, data entry and document processing that quietly eat hours every week. We automate the whole loop — pull, process, check, deliver — and flag only the exceptions.
Something specific to how your business runs? We design, build, integrate and harden a custom agent against your systems — with the guardrails, monitoring and kill switches a real production tool needs.
These are numbers from systems we've actually built and operated — not slideware. The same engineering goes into what we build for you.
From production platforms built and operated by the Noria founders. We'll walk you through any of them on a call.
No open-ended retainers, no science projects. One workflow, one clear deliverable, one fixed price.
A 30-minute call where we map where repetitive work is eating your team's hours — and whether AI is honestly a fit.
We pick one workflow and write up a clear deliverable and a fixed price. You approve it before anything starts.
Senior engineers build it against your real tools and data — with guardrails and monitoring — usually in weeks.
It goes live in production. We hand it over with docs — or keep maintaining and extending it. Your call.
We ship agents that act on live systems, with idempotency, prompt-injection defenses, dry-run modes and operator kill switches. The boring parts that make AI safe to actually trust.
You work directly with the two people who built production AI, cloud platforms and ML systems at scale. No juniors, no account managers, no handoffs.
Infra, backend, frontend, integrations, security. One team owns the whole thing, so it gets finished and it works — instead of being thrown over a wall.
You know the deliverable and the cost before we start. No open-ended invoices, no surprise scope. If we don't think AI will pay off for you, we'll say so.
Built NeuraVPS solo — a cloud platform now running 1,500+ machines — including a production AI support agent with live tool use. Ex-Toptal Director of Engineering, Toptal top 3%. 16+ years shipping production systems end to end.
Data scientist with 6+ years across e-commerce, marketing, healthcare and finance. Builds ML and LLM systems in production — from automated sales-call review for insurance teams to predictive models on cloud data platforms.
30 minutes. No pitch. An honest answer on whether AI is a fit.